Monitoring IT Infrastructure as a Service – Why you need it

Introduction of cloud has paved the way for a hoard of as-a-service solutions including Monitoring IT as a Service that allows one to monitor performance of one’s networking and IT on a multi-layered environment to accelerate troubleshooting to minimize losses caused by downtime.

Wider acceptance of multi-tenancy platform as scalable, flexible and affordable IT environment has also increased the importance of monitoring IT environment. IT monitoring service keeps tab on outage or potential outage for quicker resolution along with ensuring that IT environment of an organization is meeting state and international compliances of data storing and backup at multiple locations.

Today enterprise IT runs on a complex mix of physical and virtual environment. It is difficult to monitor performance of applications in this complex setup without a streamlined process. Using multiple tools for monitoring enterprise IT infrastructure leads in silos and also adds high operational and license cost. Such tools are not able to deliver visibility across all the layers of Infrastructure.

Monitoring IT as a Service

Business service Management plays a critical role in ensuring optimal end to end service delivery. For Effective infrastructure operations and monitoring Organization needs unified tool to monitor and analyze performance data across multiple tiers of enterprise network.

Unified monitoring software in more complete definition offers an integrated solution for network performance management, server and storage performance management, application performance management, virtualization monitoring, event & log compliance, network configuration, and more.

MindArray helps Organizations gain operational intelligence and effectively deliver end-to-end business service with its unified monitoring platform. Our IT performance Manager is designed to manage key challenges including:

  1. End-to-end visibility into all layers
  2. Integrated Log indexing and Compliance reporting
  3. Comprehensive business service management with packet level analysis
  4. Event co-relation to accelerate troubleshooting across network, server and applications.
  5. User-centric dashboard views with service quality monitoring

Monitoring IT as a Service with comprehensive monitoring and analytical solution that helps in comparing past data with present ones to identify and service quality degradation and minimize chances of downtime. By adopting our unified platform IT teams can meet HIPPA, PCI, SEC, FISMA, SEC etc. compliance, index logs and facilitates data auditing.

IT Performance Management: Unlocking the keys to better ROI on IT


Enterprise IT now has varied degrees of complexities. Even few years before, enterprise IT system management was unheard of but as companies became more dependent on information technology, managing proper IT environment for optimum performance became imperative.

Pitfalls of selecting distinct IT management system are many. But it is an essential investment that your IT department must make in order to ensure higher ROI and performance from IT system, otherwise, determining IT system efficiency becomes a challenge. In order to select the right management software to manage IT, it is essential to understand the intrinsic challenges of modern enterprise IT environment.

Challenges of modern enterprise IT ecosystem

  1. The first problem arises from growing complexities of enterprise IT. Even few years ago, enterprise IT was more linear and one dimensional – comprising a few systems, server and a simple network connecting all. But now, it’s often a cobweb of several systems, storage, applications, severs distributed across physical, virtual and cloud spaces.
  2. Expectations and demand from enterprise IT has grown significantly. IT is no longer regarded a supportive system of organization but often deemed as the backbone. Performance of an enterprise now largely depends on efficiency of its IT department and their capacity planning, monitoring capabilities.
  3. Cost is the third most important factor that demands automation and efficient IT management. In the challenging economic time, there has been a serious concern over rising overhead of enterprise IT. Any investment therefore should lower cost and make the IT system more efficient.

Three parameters of selecting efficient IT management system
The task of selecting IT system management software is challenging for the fact that there are now many of these software available in the market and vendors would go to any length in claiming that their product is different from others. The selection however must be based on the following.

  1. Integrated GUI that would offer a unified view of enterprise IT from a single platform. It is a single tool that offers a comprehensive view of the complex network to facilitate the monitoring process. Monitoring should also go beyond performance metrics – covering log data management, configuration changes and manage internal and external compliance.
  2. A vendor agnostic application that would offer visibility across domain irrespective of different service providers. From single platform you should be able to monitor the entire IT network spread across physical, virtual and cloud environments.
  3. System, that is easy to deploy and is unified, saves time, resource and fund. System that has more automation capabilities across different tiers of IT infrastructure can automatically detect problem at the root and execute self-healing actions without intervention of IT team. It suggests of more efficient monitoring system with less complaints of outage.

While selecting a network performance monitoring system, one would need to consider total cost of ownership in the long run and monitoring capabilities that extend to performance, configuration and compliance management. Installing an integrated, self-healing monitoring solution is an assurance of efficient IT with higher ROI.

Business critical service: Identify and React on Time Before Breakdowns

Organizations today have varied components in the network including server, network, storage, and applications. Each of these components play their own and individual role in sustaining the business and the network. Often break downs or service failures at some junction may lead to a chain of failures and ultimately the dreaded reality stands in front-service breakdown.

Service breakdowns don’t happen just because a single system failure, but yes we can’t deny the fact that at times it might be that one system which keeps the system up. Identifying these single points of failure before they become failures is important. Such an approach saves businesses from the complete breakdown, wherein services stop working.

High availability is crucial for businesses and building an apt environment that ensures such dependable high availability involves designing an architecture where single points of failure are efficiently identified and timely mitigated.

With business becoming increasingly dependent on these crucial and varied components of the infrastructure, most of them do invest in solutions that ensure high availability thereby promising to avoid the complete service failure. But at times, such solutions seem to alert in not so very important scenarios also. This leads to a lot of alerts and noise, for something that might not be important. Having a solution that alerts with context awareness is highly helpful, in such scenarios.

Of course, there is no doubt in the matter that at times the technologies business use in their IT infrastructure provide them with built-in capabilities to easily monitor and mitigate single points of failures. But again knowledge of past events and intelligence to take the required and timely actions may not always come easily.

What kind of solution can help identify and react to problems?

Today’s networks need monitoring tools that offer unique insights into entire IT infrastructure. They should also offer seamless support for latest technologies and applications. Unified dashboards that track key indicators from business service are very important, not only to monitor network devices in general, but also to avoid crisis.

MindArray’s unified IT management platform allows the administrators to compare the relevant IT performance data from multi layers thereby offering much deeper insight into the health of your IT infrastructure and the status of single point failures. In situations when IT services cross a single point of failure threshold, receiving proactive alerts before the service actually fails, is one main reason why one should go for a unified monitoring platform.